Cancellation and Modification

The Button Tree Terms & Conditions

Order Cancellation

The Button Tree website itself does not have any option to cancel an order once the payment is made, you can definitely get in touch with our Customer Service on 011-40570600 or +91 9811607136 at the earliest (within 24 hours of placing the order) with your Order No. to cancel it. If your order has not been processed, we can cancel it and refund the amount as The Button Tree Credits.

Order Modification or Change

Our helpful and friendly Customer Service Executives are always at your service in case you want to modify your order; simply call 011-40570600 or +91 9811607236 . Please note if your order has already been shipped, we will not modify your order. They will also be happy to help you if you want to update your shipping address. Remember to be as quick as possible and contact our Customer Service at the earliest for anything like this.

Order Cancellation Refund

Once your order has been cancelled, we will immediately process the refund. Your refund will be in the form of The Button Tree Credits, which can be used for any of your subsequent purchases with us. The subsequent purchases need to be made within 60 days.


Incase you wish to personalize & customise a product please contact us on 011-40570600 or +91 9811607136 or

Customer Service

You can get in touch with our Customer Service by emailing us at or can call us on 011-40570600 or +91 9811607136 between 10 a.m. and 6 p.m.( Sat.only)